Troubleshooting Login Issues

If you're having trouble logging into your account, don't worry! This guide will help you troubleshoot and resolve common login issues.

Incorrect Username or Password: Double-check that you are entering the correct username and password. Remember that passwords are case-sensitive.
Forgot Password: Use the "Forgot Password" link on the login page to reset your password.
Account Locked: If you've tried to log in multiple times unsuccessfully, your account may be temporarily locked. Wait a few minutes and try again.
Browser Issues: Clear your browser's cache and cookies, or try using a different browser.
Previously on a trial: If you've never paid for your n8n account you most likely were on a free, temporary trial which has now expired. You can request a magic link here to regain access: https://app.n8n.cloud/magic-link. However, please note that all trial accounts older than 90 days have been deleted, along with any workflows created there.

If you're still unable to log in, please contact our support team for further assistance.